Kentfield, Ca. Tidelands Howmeowners Association

Note:  I once heard a old contractor say: "it's easy to look good when nothing goes wrong.  It's how you look when there's a problem that really counts".  Many months after we had performed foundation underpinning and stabilization (Perma Jack) work for this condo complex, they found a small slow water leak where we had done our work.  We dug it up, including replacing a small portion of sidewalk again and fixed the leak at no cost to them.  It was simply the right thing to do.  They sent us this nice letter.

Sept. 6, 1993

Dear Jim

 On behalf of the Board of Directors of the Tidelands Homeowners Association I would like to extend our greatest appreciation to you and your firm.  Your prompt, courteous, and professional response to a resolution of our problem with the broken water line was most welcome.

 In today's all too comon business climate of "it's not our responsibility" we feel fortunate to have been dealing with a firm that is as stable, experienced and ethical as Valentine Corporation.

 The Tidelands Homeowners Association would gladly recommend Valentine Corporation to anyone in need or foundation stablizing or any foundation rep[air work.

 I wish you continued success, a certainty with a firm of your caliber.

 

 Thomas Conneely

Secertary-Treasurer

Katie Risner