Menlo Park - Nice letter to the boss

January 9, 1998

Mr. Bob Valentine

Valentine Corporation

P.O. Box 9337

San Rafael, Ca. 94901

Dear Mr. Valentine

Your company recently completed a Perma Jack installation at my home.  It is a great system and I am quite impressed.  What is even more impressive is the organization which you have assembled.

Your estimator, Jim Coltharp, returned my very first call, arrived for the appointment on time, and was very professional.  In modern residential construction, this is unusual.  I signed the contract with out getting any other bids which is ususual for me.  Some how I just felt I was in good hands.

On the job, your foreman, David McLam and his assistent Bruce were great.  They also arrived when they said they would and were real pros.  David made me feel as though my foundation repair project was really important to him and not just another small job.  They were hard working and efficient.  They were thorough and did all they could to really make it right.  When they were done they left the job site in excellent condition.

I am very pleased with this project and will recommend Valentine Corporation to anyone with a foundation settlement problem.

Sincerely

Terry Brown

P.O. Box XXX

Menlo Park, Ca.